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Didn't get all 70 contacts when upgrading

m_medakovic
Active Member
Marko M Member Since: Jun 30, 2017
1 of 3

I wonder why I got only 46 contacts when upgrading my membership.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Because you upgraded partially through your billing cycle. You don't get to blow through 60 free ones and then get another 70 by upgrading, that would hardly be fair, would it? 

 

So it is pro-rated.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
3 of 3

Hi Marko,

 

For more information about the upgrade proration Petra is referring to, please see this help article.

~ Valeria
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