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Didn't get all 70 contacts when upgrading

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Active Member
Marko M Member Since: Jun 30, 2017
1 of 3

I wonder why I got only 46 contacts when upgrading my membership.

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Community Guru
Petra R Member Since: Aug 3, 2011
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Because you upgraded partially through your billing cycle. You don't get to blow through 60 free ones and then get another 70 by upgrading, that would hardly be fair, would it? 

 

So it is pro-rated.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
3 of 3

Hi Marko,

 

For more information about the upgrade proration Petra is referring to, please see this help article.

~ Valeria
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