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338ce9a0
Community Member

Didn't received connects despite interview

Hi, I am new to Upwork and fortunately was able to get 2 interviews. 

I cleared the first one and even received payment for that. But I haven't received the 10 connects for that.

Don't we get the 10 connects for working on some proposal or do we get the 10 connects if we reach the interview level and then get rejected from there? Please clarify. 

2 REPLIES 2
dd63c576
Community Member

If you get invitation, you don't get 10 connects. 

If you send proposal, and recieve reply, then you are able to get 10 connects. 

tinker_bell3
Moderator
Moderator

Hi Sachin,

 

Connects are returned when a client closes their job without hiring or we find a job post has violated our Terms of Service. You might want to read this help article for more information. 

~ Joanne
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