Direct Contract

[shahid-waryam]

Hi, I have sent a diract contract to my client and he accepted and made payment. Upwork send them notification that your payment is declined but their bank send them message that upwork charged $5. On my end status is "waiting to be accepted".

Please guide me.

Thanks

Note: I'm new and my profile visibility is private.

[JoanneP]

Hi Shahid,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.