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Display name is different from name in the settings?

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Active Member
Angelique L Member Since: Jun 24, 2017
1 of 8

Hi there!

 

When I signed up for Upwork, I used my real name. However, I decided to change it to my nickname afterwards then I got accepted.

 

I changed it back to my real name and it's shown in my settings. But my nickname is still the one featured on my profile. 

 

Hope anyone can help me with this so that I can start sending out proposals. Smiley Happy Thanks so much!

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Active Member
Angelique L Member Since: Jun 24, 2017
2 of 8

Also noticed here in the Community, my real name is the one being shown. My nickname is just being displayed in my profile. Smiley Sad

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 8
Hi Angelique, I checked your account and can see that your profile has been updated with your first name. Sometimes, it takes some time for the system to update the different areas of your account that affects this change, but it should happen within 24-hours. Let us know if we can further assist you with anything!

-Avery
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Active Member
Angelique L Member Since: Jun 24, 2017
4 of 8

Hi, Avery! Thank you for this. Smiley Happy

 

I'll update you in the coming days if my name in the profile changes. 

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Active Member
Angelique L Member Since: Jun 24, 2017
5 of 8

Hi there! 

 

Just checked again. Unfortunately, my profile name is still my nickname. Smiley Sad Is there anything I can do to resolve this? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 8

Hi Angelique,

 

I checked your profile and it's showing your updated profile name. Could you please clear your cache and cookies or log in with another browser to check if your experience will remain the same? 

 

Thank you!


~ Bojan
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Ace Contributor
Shamin R Member Since: Sep 17, 2015
7 of 8

Hello Angelique,

 

As my experience, it's one of the features of Upwork. You can start to apply for a job. No problem

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Active Member
Angelique L Member Since: Jun 24, 2017
8 of 8

Got this, thank you! Smiley Happy

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