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Disputed amount

Active Member
Rana F Member Since: May 22, 2017
1 of 4

Hi, Recently I formulated an R code which is working 100% at my end. I gave it to the client he said it is not working. Showed him several times via calls and screen shots that there is not any problem with the code. I Co-operated with him but he cancelled the project. I filed a dispute and upwork team has not made any contact with me. The client however agreed and understood that the problem is not with the code. He further said he will tell the team to give me the amount. Still I am wondering when it will happen.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Rana,

 

I can see that you and your client have tickets with our dispute team and one of our dispute agents will assist you both as soon as possible on your tickets. Thank you.


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Active Member
Rana F Member Since: May 22, 2017
3 of 4

Hi Goran,
The client has released the milestones but I see my dispute is still open in disputes ?  How would I close this ?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Rana, 

 

Feel free to update your ticket and our team member will assist you and your client with closing and resolving the dispute for both of you. Thank you.


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