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Re: Does using the Call feature in Messages require installing software

Active Member
Amy D Member Since: Jan 10, 2019
1 of 6

I'm scheduled for my first interview on Friday, and I'm trying to determine the following:

1. If using the call or video feature in the Messages portion of the site requires installing software locally on my PC

2. If so, can I install it ahead of time without possibly accidentally calling a client.  I don't want to click the phone icon in my messages and accidentally start pinging my prospective client.

 

Thanks in advance!

 

Amy

Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 6

Hi Amy, 

You do not need to install any software to use the call and video-chat feature on your Upwork account. It should load as a new window when you click on the phone/video button.


-Avery
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Community Guru
Virginia F Member Since: Feb 15, 2016
3 of 6

@Amy D wrote:

I'm scheduled for my first interview on Friday, and I'm trying to determine the following:

1. If using the call or video feature in the Messages portion of the site requires installing software locally on my PC

2. If so, can I install it ahead of time without possibly accidentally calling a client.  I don't want to click the phone icon in my messages and accidentally start pinging my prospective client.

 

Thanks in advance!

 

Amy


 

Amy ... you might want to do a forum search for the many threads that state how this feature really works (apparently, not very well).

Community Guru
Pat M Member Since: Jun 18, 2016
4 of 6

Amy, you may seriously wish to consider another method.  Everything I can remember reading regarding it has been negative as Virginia references. 

 

Of course you definitely want to begin in a positive manner with the potential client.  Another method may have a far better chance of accomplishing such. 

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Community Guru
Preston H Member Since: Nov 24, 2014
5 of 6

Amy:

Let's put it this way:

 

If you buy tickets regularly, and you USUALLY WIN...

 

...Then you are the type of person who should try to use Upwork's built-in call or video feature.

Active Member
Amy D Member Since: Jan 10, 2019
6 of 6

Thanks everyone, I think I'll be prepared to use a different method...

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