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banerjeepriya66
Community Member

Email Id is associated with inactive account in upwork

i want to use an email id which is associated with an inactive account of upwork as i mistakenly create account with the agency name, so i deleted that account and trying to create with my name with same email id but it's showing me message"This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address." how can i use the email id.

How can i contact the support?

Now am writing this from temporally account with another email address.

 
3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Priya, 

 

Unfortunately you won't be able to use your email on a new account, but you can use your old account and open a freelancer profile only. If you have any additional questions let me know, thank you.

~ Goran
Upwork

how can i use my old freelancer account as i already deleted it.

Hi Priya, 

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
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