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80370cde
Community Member

Email Verification Issue

Hey UpWork team, I'm having an issue veryifying my email address. I've double checked the address several times but no email has come through. I'm ready to post a project, but it won't let me until this is taken care of. Help!

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Alyssa,

 

I checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. 

 

Let us know if you received the confirmation email.

 

Thank you.

~ Bojan
Upwork
80370cde
Community Member

Thank you for the reply. I’ve quadruple checked the email address, and re-entered it several times as well. I’ve also checked my junk mail and other folders. I did get a welcome email from UpWork (and this community reply), but no email confirmation has come through.
BojanS
Community Manager
Community Manager

Thank you for following up, Alyssa.

 

 

One of our team members will reach out to you directly via email to assist you with your verification process. 

 

~ Bojan
Upwork
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