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Daniel's avatar
Daniel E Community Member

Email Verification

I have recently setup a business email account, however it is not recieving emails from upwork. this email account is working as i have recieved emails from other websites and the message doesnt arrive in spam either. Help!!

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Bojan's avatar
Bojan S Community Manager

Hi Daniel,

 

Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.

~ Bojan
Upwork