Aug 14, 2019 12:38:39 PM by Shawn K
I just signed up to hire Freelancers and im trying to verify my email. I have hit the resend verification, checked spam. did that about 4 times. I used different emails. Who at upwork can we chat with in customer support. The community bot is a Joke...I has been over 45 minutes.
Aug 14, 2019 12:36:17 PM by Amanda K
I'm not receiving any of the verification emails I'm resending. Is there anything I can do differently?
- Amanda Klenk
Aug 14, 2019 12:10:12 PM Edited Aug 14, 2019 12:10:54 PM by Yu Cheng C
I can not receive any email verification. There is also nothing in spam folder.
Aug 14, 2019 12:12:04 PM by Jeremy H
Hello everyone. Can someone help me out with the verification email please? I have tried two different email addresses and had the link resent a handful of times to no avail. Any help is appreciated.
Aug 14, 2019 11:38:35 AM by Kristie R
I am having the same problem. I have even tried more than one email and neither has the email.
Aug 14, 2019 12:07:26 PM by Gregory L
I am having the exact same problem. I have hit the varificiaiton email button but I never received an email. I have checked all of my folders including JUNK and CLUTTER and there is no varification email in my email box.
Can Someone help me?
Aug 14, 2019 12:44:47 PM by Bojan S
Hi Kristie and Gregory,
Please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues.
Let us know if you received the confirmation email.
Aug 14, 2019 12:53:22 PM by Kristie R
Aug 14, 2019 01:33:33 PM by Bojan S
Hi All, we're currently experiencing technical issues that cause delays with email notifications. Our engineers are working to fix it as soon as possible. If you aren't receiving a notification for email verification, please try resending it later. We'll update this thread once the issue is resolved.
Additionally, you can receive the most recent updates on this page.
Thank you for your patience.
Aug 14, 2019 02:32:30 PM by Kristie R
Seems this issue has been going on for some time, not just today, I'm receiving other emails from you just fine, but not the verification email. There should be some other way to verify, maybe a cell phone or something. Is there no support?
Aug 14, 2019 02:11:30 PM by Gregory L
Aug 14, 2019 02:22:03 PM by Megan W
I just created a account and I never received a verification email. I have resend it many times and no luck. I have checked my spam/ junk and no luck.
Aug 14, 2019 02:30:30 PM by Kristie R
Aug 14, 2019 01:26:47 PM by Hasan C
I signed up about an hour ago. I'm still waiting for a confirmation message. I have entered a new email address. And there was no message at the new address. I also checked the spam folders.
Aug 14, 2019 01:13:50 PM by Therese M
I'm having the same issue and now receive a popup that says that I have to wait one hour before attempting to verify my email again. Therese
Aug 14, 2019 12:24:25 PM by Brittaney P
As other people, I too have had this same issue with no being able to receive the email verifcation and I'm trying to get a job posted today. I wish there was a phone number for immediate help instead of the bot 😕
Aug 14, 2019 01:54:36 PM by Peter S
I just signed up for an upwork account, created a posting, and it won't let me publish until my email is verified. I'm clicked the resend email button 50 times and also tried new email addresses and nothing is working. I've also tried looking through my spam folders, and it's not there either. I've also rechecked the spelling on the email. Can someone please help fix this issue?
Aug 14, 2019 02:05:57 PM Edited Aug 14, 2019 02:10:37 PM by Bojan S
what can can ya'll kick over there to get that verification to come through?
thank you so kindly
**Edited for community guidelines**
Aug 14, 2019 01:58:44 PM by Sarah L
Can you help me? I never got the verification email and difficult to find customer service help. Very irritating.
Aug 14, 2019 02:15:44 PM by Nicholas R
also having trouble with this issue. email resend is timed out for an hour as well.
have verified the address and checked spam etc.
Aug 14, 2019 05:26:10 PM by Avery O
As Bojan has earlier noted on this thread, we're currently experiencing technical issues that cause delays with email notifications. Our engineers are working to fix it as soon as possible. If you aren't receiving a notification for email verification, please try resending it later. You may check this page for more information.
We apologise if this has caused you any inconvenience.
Aug 14, 2019 02:31:36 PM by Roselle O
I haven't received the verification email despite requesting multiple times and even reaching the "verification email limit".
I have checked all folders, of course including junk and spam.
I have tried multiple different email accounts.
It appears this issue has affected hundreds of people, and yet nothing has been done to address it.
Is there a way to solve this using a method I haven't already tried multiple times?
Aug 14, 2019 02:50:15 PM by Cristian R
Not receiving an email verification. Resent multiple times. What to do?
Aug 14, 2019 03:23:41 PM by Rachel C
I am trying to create an upwork account as a freelancer but have not received a verification email. I have refreshed, checked spam, triple checked that it is the correct email, and tried to resend to no avail. What can you recommend to get my email verified? Thank you!
Aug 14, 2019 03:33:18 PM by Nicholas R
Aug 15, 2019 04:55:36 AM by Nicholas R
Aug 15, 2019 05:21:36 AM by Goran V
Please try resending the email again and if you have any problems with the link in the email let me know. If you receive any errors on your end please send me a screenshot via PM. Thank you.
Aug 14, 2019 04:25:29 PM by Rebecca C
I've tried to verify my email several times and I'm just not receiving the verificvation email. I have checked all my folders, including spam and junk folders. I have also confirmed that the email I am using is correct and vaild. Is there anything I can do to resolve the issue?
Aug 14, 2019 04:27:19 PM by Antonio M