Please know that users are not allowed to have more than one Upwork account, regardless of the old account being closed.
We should be able to assist you with general inquiries about your account. But for privacy reasons, please know that we will not be able to discuss another user's account with you. We would like to encourage your girlfriend to contact Upwork directly regarding account specific issues with her account, and we'll be happy to assist her. Thank you for understanding!
Thanks foer the quick revert Avery! I really do hope you can help her get her profile approved. How should she get in touch with you? she's unable to reply to this or send inquires directly to you and upwork. I've attached a couple of screenshots from her phone showing the errors.
Thanks in advance Avery! I appreciate your help with this.
Could you please click on my picture next to this post and send me a private message with the email address your girlfriend used to register on Upwork if you have it or the link to her profile?