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Email verification error

e5172bef
Active Member
Ken L Member Since: Jun 18, 2020
1 of 2

upwork email verification fail.png

 

Hi there, I am getting this error and when I try to contact customer support the page redirects me back to my profile page. See this 30 second video: https://drive.google.com/file/d/1mGp1h0Iwvo2dXAGV2t4pRcYRLiEWTDz1/view?usp=sharing

 

Any ideas how I can solve this? And what's wrong with the help page? It does it in a regular window and an incognito tab. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Ken,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your email verification process.

 

Thank you for reaching out to us. 

~ Bojan
Upwork