Emails is associated with an inactive account

[New N]

Hi there, I'm writing this because I've the same problem mentioned above, I've created an account with an email address, but I did a mistake setting up my location, so I deleted my account and then tried to recreate it again with same email address but it keeps telling me that :

This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address.

So, I've created this email so I can have permission to post this. I'm confused and I need help, please I'm new in this platform and any help would be appreciated. 

[Goran V]

Hi New,

Please send me a PM (Click on my name) with your old email so that I can assist you further. Thank you.

[New N]

Thank you Mr. Goran for reaching me out so soon, but I've been contacted
by Ms. Alisha, and she reinstated my old account. If I come up with any
other issue, I'll let you know.
Thank you again Mr. Goran, I appreciate your help, I really do, wish you
a good time.

My best regards.

[Abdul R]

Hello Goran v.
Sir i create upwork account and after some days i delete my account because i can't spend my time on upwork so now i need it again and i want to work again so plz PM me.

[Aleksandar D]

Hi Abdul,

Thanks for reaching out to us. Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

[Hadj Ayoub M]

  Hi there again Mr. Goran, I've got an other issue with my account; after Ms. Alisha reinstated my account I still can't change my location neither submit my application, I've contacted her but I still didn't get an aswer.

  And about sending you a PM, I did click on your name but nothing happened, if you'd explain to me how to do that I'd be appreciated.

[Avery O]

Hi Hadj, 

I'm sorry for the delay in our reply. We checked your account and can see that a member of another team has reached out to you through Ticket # 25640773. Please respond on the ticket thread to resolve your issue. 

[Ankit P]

Hie, I am having the same issue, can you help me to solve this??

[Aleksandar D]

Hi Ankit,

Could you please send me a PM with your username and email address of the account you need help with. I'll check that for you and assist you accordingly.

Thank you.

[Muhammad Rizwan H]

Hi, Some I know is trying to log in using their email, but they are unable to do so and are getting a message stating: "This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address". I am posting this on their behalf. Any help from the Upwork Support will be highly appreciated. Thank you.