Emails is associated with an inactive account

[Abdul R]

Hello Goran v.
Sir i create upwork account and after some days i delete my account because i can't spend my time on upwork so now i need it again and i want to work again so plz PM me.

[Aleksandar D]

Hi Abdul,

Thanks for reaching out to us. Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

[Hadj Ayoub M]

  Hi there again Mr. Goran, I've got an other issue with my account; after Ms. Alisha reinstated my account I still can't change my location neither submit my application, I've contacted her but I still didn't get an aswer.

  And about sending you a PM, I did click on your name but nothing happened, if you'd explain to me how to do that I'd be appreciated.

[Avery O]

Hi Hadj, 

I'm sorry for the delay in our reply. We checked your account and can see that a member of another team has reached out to you through Ticket # 25640773. Please respond on the ticket thread to resolve your issue. 

[Ankit P]

Hie, I am having the same issue, can you help me to solve this??

[Aleksandar D]

Hi Ankit,

Could you please send me a PM with your username and email address of the account you need help with. I'll check that for you and assist you accordingly.

Thank you.

[Muhammad Rizwan H]

Hi, Some I know is trying to log in using their email, but they are unable to do so and are getting a message stating: "This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address". I am posting this on their behalf. Any help from the Upwork Support will be highly appreciated. Thank you.

[Bojan S]

Hi Muhammad Rizwan,

Could you please click on my name and send me a PM with the email address you're referring to. I'll check that for you and advise you accordingly.

Thank you.

[Dani D]

Hello. My manager is having the same issue. Can someone assist please?

[Aleksandar D]

Hi Dani,

Thanks for reaching out to us. Unfortunately, we are unable to discuss details of another user's account with you for privacy reasons. We hope you understand.

Thank you.