Emails is associated with an inactive account

[Dani D]

Hello. My manager is having the same issue. Can someone assist please?

[Aleksandar D]

Hi Dani,

Thanks for reaching out to us. Unfortunately, we are unable to discuss details of another user's account with you for privacy reasons. We hope you understand.

Thank you.

[Devanshi M]

Hi,

I accidently closed my account, and now I am not able to login again. When I try to create new account with same email id it says:

This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address.

Please help to solve this. I cant find any support email id. Also, there is no way I can PM you, it says I dont have enough permission. Please help to create or reopen my account again.

[Bojan S]

Hi Devanshi,

Please click on my name and send me a PM with more information about your request, including a username and email address of the account you need help with. I'll check that for you and assist you accordingly.

Thank you.

[Wilmer E]

Hi Bojan..i also have inactive account email that I wanted to use..i tried to send you PM but i cannot send because i don't have enough privileges..hope you can help me..thanks

[Goran V]

Hi Wilmer,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[Faezeh F]

Hi,

I am a freelancer and also secretor of another freelancer named Hadi (**Edited for Community Guidelines**). I was working on preparing his account and I made some mistake and I had to close it to change the username and other corrections. Would you please help me open his account? his email address is "**Edited for Community Guidelines**" and now is said that it is associated with inactive account. 

[Riri A]

Hi Faezeh,

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

[Muhammad Imran A]

I have a same issue with my account. **Edited for community guidelines**

[Bojan S]

Hi Muhammad Imran,

Could you please click on my name and send me a PM with more information about your request. I'll check that for you and assist you accordingly.

Please note that it's important that you don't share your login credentials with anybody and don't log into other users' accounts as it's a serious violation of Upwork's ToS.

Thank you.