Emails is associated with an inactive account

[Darya C]

Hello. I have the same problem as Yesica had. Could you please help me with it?
Thank you

[Goran V]

Hi Darya,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[Anjum M]

Hi Bojan,
              I am facing the same issue, When I try to sign in it says "This email is accociated with an inactive account" and when I try to log in then it says "Invalid email adress or username" so I am unable to login in to my account. This is my friend's account.

Thanks.

[Aleksandar D]

Hi Anjum,

Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

[Luka Z]

Hi there Bojan,

my friend is having the same issue - closed his account a while ago and now it says that his email address is being associated with an inactive account. What should he do?

I tried to PM you but it says "You do not have sufficient privileges for this resource or its parent to perform this action."

Thanks in advance!

[Goran V]

Hi Luka,

I will send you a PM with more details, thank you.

[Ali K]

Hi I have same issue with my other ID (**Edited for community guidelines**) I dont remember when I signup with  that and it shows me error "This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address."

Please help me in this issue I want that (**Edited for community guidelines**) account back

Thanks

[Bojan S]

Hi Ali,

Could you please click on my name and send me a PM with a username and email address of the account you need help with. I'll check that for you and assist you accordingly.

Thank you.

[Sumi S]

Hi,

My email is **Edited for Community Guidelines**
it says " Emails is associated with an inactive account". Please help. Its urgent

[Goran V]

Hi Sumi,

Your email address is associated with a closed account.
If you would like for our team to reopen it please confirm here, but keep in mind that our team will need to close the account you`re posting from as well. Thank you.