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Re: Reopen accidentally close account

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
381 of 825

Hi Diana,

 

Please click on my name and send me a PM with more information about your old account. I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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Active Member
Rahul K Member Since: Oct 3, 2019
382 of 825

I have accidentally closed my upwork account. wants to repoen it again. Please help.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
383 of 825

Hi Rahul,

 

Could you please click on my name and send me a PM with a username and email address of the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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Active Member
Romy B Member Since: Sep 28, 2019
384 of 825

I would like to restore my old deleted account associated with the following Gmail: **Edited for community guidelines** Pleaase at least I had experience there. Thank you.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
385 of 825

Hi Romy,

 

Your account was restored as per your request. Please close your new account in order not to violate Upwork's ToS!

 

Thank you!


~ Bojan
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Active Member
Jean B Member Since: Oct 9, 2019
386 of 825

I have worked with Upwork since they merged with Elance. I had to delete my account a few weeks ago due to a serious family emergency. I recently opened a new freelancer account because I could not find a way to re-open my old account. I want to re-open that account and delete my new account. Please help.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
387 of 825

Hi Jean,

 

Could you please click on my name and send me a PM with a username and email address of the account you need help with? I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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Active Member
Ash W Member Since: Oct 11, 2019
388 of 825

I am unable to open a support ticket. How do I do so? Please see attached when I am at the "My Requests" page.

The reason I'd like to open a support ticket: I forgot that I had an old upwork account and ended up opening a new account with the email address I'd like to use. I'd like to delete the partially created new account so that I can use said email address with my old account. Thanks.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
389 of 825

Hi Ash,

 

Please click on my name and send me a PM with more information about your request. I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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Active Member
Joseph T Member Since: Oct 11, 2019
390 of 825

I have two freelance accounts for 2 different emails, and I can not use phone verify (for both of them).

 

how can I cancel the old one?

Why both of them give me "Phone number already use, try another phone number"?