I know my old account password but I don't know the security question and the email on it isn't working anymore.
I created this new account so seek assistance.
I have the exact same problem.
I can't open new account with email used in old account which is closed.
I really don't know what to do and I really need new account because I want a fresh start on that email address. Please help me if you can.
Thank you for your time,
Thank you for reaching out to us. I checked this for you and you already have an open ticket regarding your request. Please allow time for our team to check all the information provided and once they do they will reach out to you with more details.
Thank you for patience!
I'm having a similar issue. I wanted to switch account type so I closed my "client" account, but now my email is inactive. I had to create a second account with an email I don't typically use just to send this message. Can someone assist me in activating my previous email?
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