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Emails is associated with an inactive account

815fe208
Active Member
Tyler S Member Since: Sep 1, 2019
21 of 1,328

I have an account that I closed due to a misunderstanding. So I tried to remake it only to get hit by an error message: the email is being used by an inactive account. How can I reactive the old account?

 

I have been sitting on this issue for a few days now. Thanks for help in advance

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
22 of 1,328

Hi Tyler,

 

Please send me a PM with your account details so that I can assist you further, thank you.

~ Goran
Upwork
815fe208
Active Member
Tyler S Member Since: Sep 1, 2019
23 of 1,328

I have sent you a PM. Please see it for the addition info. Thanks again!

2521bbfe
Active Member
Beth B Member Since: Aug 5, 2019
24 of 1,328

I am also having this problem, help would be appreciated! Thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
25 of 1,328

Hi Beth,

 

Could you please click on my name and send me a PM with more information about your request, including a username and email address of the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork
bizbuildcoach
Active Member
David G Member Since: Aug 30, 2019
26 of 1,328

Hi I need to get my business email associated on the HIRING side.  I attempted to use this on the freelance side and it was rejected.

 

I need **Edited for Community Guidelines**to be reinstated, REPLACING this email **Edited for Community Guidelines** so I can hire some freelancers

 

Understand?  

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
27 of 1,328

Hi David, 

 

One of our team members will reach out to you directly via support ticket to assist you with your request.

 

Thank you!

~ Bojan
Upwork
ruta_gokhale
Active Member
Ruta G Member Since: Sep 19, 2019
28 of 1,328

Hi Avery, I have the same problem as well. Can you please help me out?
I have created this second account, to retrieve the earlier one.
Thanks

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
29 of 1,328

Hi Ruta, 


I was able to locate your old account, and have reinstated it as requested. To comply with the Terms of Service, please close this new account where you are posting from. 

If you need further help, please don't hesitate to reach out here!


~ Avery
Upwork
ruta_gokhale
Active Member
Ruta G Member Since: Sep 19, 2019
30 of 1,328

Thanks a lot, Avery, I really appreciate your help.

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