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Emails is associated with an inactive account

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
571 of 613

Hi Lisa,

 

Could you please click on my name and send me a PM with a username and email address of your second account. I'll check that for you and assist you accordingly.

 

Thank you.

 

~ Bojan
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Active Member
Lisa M Member Since: Feb 18, 2020
572 of 613
Thank you!!
Active Member
Islam S Member Since: Aug 13, 2019
573 of 613

Can you reactivate my account as well?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
574 of 613

Hi Islam,

 

Could you please click on my name and send me a PM with a username and email address of the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
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Active Member
Aleksa S Member Since: Aug 14, 2019
575 of 613

I have the exact same problem.

 

I can't open new account with email used in old account which is closed.

 

I really don't know what to do and I really need new account because I want a fresh start on that email address. Please help me if you can.

 

 

Thank you for your time,

Aleksa

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
576 of 613

Hi Aleksa, 

 

Thank you for reaching out to us. I checked this for you and you already have an open ticket regarding your request. Please allow time for our team to check all the information provided and once they do they will reach out to you with more details.

 

Thank you for patience!

~ Bojan
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Active Member
Shamim C Member Since: Aug 15, 2019
577 of 613

I'm having a similar issue. I wanted to switch account type so I closed my "client" account, but now my email is inactive. I had to create a second account with an email I don't typically use just to send this message. Can someone assist me in activating my previous email?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
578 of 613

Hi Shamim,

 

Could you please click on my name and send me a PM with the email address you're referring to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Untitled
Active Member
Shamim C Member Since: Aug 15, 2019
579 of 613

Hi Bojan,

 

I sent you a PM.

Active Member
Ingrid G Member Since: Aug 22, 2019
580 of 613

Hi, 

 

I'm having an issue related to an 'inactive related account' I acidentallly created a new one before I knew my manager invited me to join her team, deleted it now when i follow the invite link the invite won't work bc the email is related to an :"inactive account" also I cannot PM you.

Please help with this issue. 

 

Thank you. 

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