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Emails is associated with an inactive account

efc3a937
Active Member
Ingrid G Member Since: Aug 22, 2019
1201 of 1,260

Hi, 

 

I'm having an issue related to an 'inactive related account' I acidentallly created a new one before I knew my manager invited me to join her team, deleted it now when i follow the invite link the invite won't work bc the email is related to an :"inactive account" also I cannot PM you.

Please help with this issue. 

 

Thank you. 

daizbon2
Active Member
Daisy Janet B Member Since: Aug 22, 2019
1202 of 1,260

I am having the same issue. Tried signing up last week but did not finish it. Made a temporary account for this forum. Please help.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1203 of 1,260

Hi Ingrid,

 

Your inactive account is now restored. Please close your new account as Upwork does not allow users to have multiple accounts.

 

Thank you!


~ Bojan
Untitled
1be1e953
Active Member
Ingrid G Member Since: Aug 22, 2019
1204 of 1,260

Thank, you. Doesn't work. The issue here is this account that was restored. Whenever I delete it I cannot follow the invite link and join Upwork due to the linking to an active account. Can you please help by deleting my **Edited for community guidelines** account so I can successfully login to my team. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1205 of 1,260

Hi Ingrid,

 

I checked this for you and that account is already deleted.

 

Thank you!


~ Bojan
Untitled
efc3a937
Active Member
Ingrid G Member Since: Aug 22, 2019
1206 of 1,260

That's right. It's deleted therefore not allowing me to use that same e-mail to join upwork through a team invitation link. I get "email linked to inactive account" error. It's my company email so I really need to use it. Thanks for all your help and patience.  

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1207 of 1,260

Hi Ingrid,

 

Unfortunately you won't be able to use the same email address on another account. If you have any additional questions let me know, thank you.


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bcf35d9b
Active Member
Paowee M Member Since: Jul 23, 2020
1208 of 1,260

Hi How about my account any news? Smiley Very Happy

f_imale
Active Member
Freed I Member Since: Aug 29, 2019
1209 of 1,260

Hi Bojan S,

 

I am having the same issue. I made a temporary accound to reply to this forum. Can you give me a hand as well?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1210 of 1,260

Hi Freed, 

I'll reach out to you through a private message to assist you with your concern. 


-Avery
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