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Emails is associated with an inactive account

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
21 of 163

Hi Sparsh,

 

We restored your account. Please close your new account in order not to violate Upwork's ToS.

 

Thank you.

~ Bojan
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Active Member
Zhabin D Member Since: May 16, 2019
22 of 163

Hi,

 

My friend has similar problem.

Can You restore his account with this mail: **Edited for Community Guidelines**?

 

Thank You.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
23 of 163

Hi Zhabin,

 

I will send you a PM with more details, thank you.


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Active Member
N A Member Since: Aug 13, 2019
24 of 163

Hello,

I ve got the same problem.

Cannot login with my email, says it is "inactive account".

Had to register as tmp account.

 

Have no priviliges to PM you my original account email.

What can I do?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
25 of 163

Hi N A,

 

Our team will reach out to you via ticket directly and assist you further with your account. You can access your tickets on this Link, thank you.


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Active Member
New N Member Since: May 20, 2019
26 of 163

Hi there, I'm writing this because I've the same problem mentioned above, I've created an account with an email address, but I did a mistake setting up my location, so I deleted my account and then tried to recreate it again with same email address but it keeps telling me that :

This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address.

So, I've created this email so I can have permission to post this. I'm confused and I need help, please I'm new in this platform and any help would be appreciated. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
27 of 163

Hi New,

 

Please send me a PM (Click on my name) with your old email so that I can assist you further. Thank you.


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Active Member
New N Member Since: May 20, 2019
28 of 163
Thank you Mr. Goran for reaching me out so soon, but I've been contacted
by Ms. Alisha, and she reinstated my old account. If I come up with any
other issue, I'll let you know.
Thank you again Mr. Goran, I appreciate your help, I really do, wish you
a good time.

My best regards.
Active Member
Abdul R Member Since: Jul 27, 2019
29 of 163
Hello Goran v.
Sir i create upwork account and after some days i delete my account because i can't spend my time on upwork so now i need it again and i want to work again so plz PM me.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
30 of 163

Hi Abdul,

 

Thanks for reaching out to us. Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
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