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Emails is associated with an inactive account

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
331 of 356

Hi Ingrid,

 

Your inactive account is now restored. Please close your new account as Upwork does not allow users to have multiple accounts.

 

Thank you!

~ Bojan
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Active Member
Ingrid G Member Since: Aug 22, 2019
332 of 356

Thank, you. Doesn't work. The issue here is this account that was restored. Whenever I delete it I cannot follow the invite link and join Upwork due to the linking to an active account. Can you please help by deleting my **Edited for community guidelines** account so I can successfully login to my team. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
333 of 356

Hi Ingrid,

 

I checked this for you and that account is already deleted.

 

Thank you!

~ Bojan
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Active Member
Ingrid G Member Since: Aug 22, 2019
334 of 356

That's right. It's deleted therefore not allowing me to use that same e-mail to join upwork through a team invitation link. I get "email linked to inactive account" error. It's my company email so I really need to use it. Thanks for all your help and patience.  

Moderator
Goran V Moderator Member Since: Mar 24, 2017
335 of 356

Hi Ingrid,

 

Unfortunately you won't be able to use the same email address on another account. If you have any additional questions let me know, thank you.


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Active Member
Freed I Member Since: Aug 29, 2019
336 of 356

Hi Bojan S,

 

I am having the same issue. I made a temporary accound to reply to this forum. Can you give me a hand as well?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Freed, 

I'll reach out to you through a private message to assist you with your concern. 


-Avery
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Active Member
Andrey P Member Since: Aug 30, 2019
338 of 356

Hi

I closed my account by mistake. I wanted to close my customer account, but all accounts were closed.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
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Hi Andrey,

 

Could you please send me a PM with your username and email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
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Active Member
Andrey P Member Since: Aug 30, 2019
340 of 356

Hi Aleksandar. I sent PM, but not have answer now. Can your assist me?

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