Emails is associated with an inactive account

[Joy Celeste J]

I am having the same problem.  Can you assist immediately.  I already coordinated this with upwork months ago.

Many thanks

[Luiggi R]

Hi Joy,

I'm sorry to hear you're experiencing this situation. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[Sparsh T]

The email is **Edited for Community Guidelines** Is there any way to fix this ?

I had to make a new account to contact the support

[Goran V]

Hi Sparsh,

Please confirm if you would like our team to reopen your account, thank you.

[Sparsh T]

Yes.

Please do reopen the account.

Thank you.

[Bojan S]

Hi Sparsh,

We restored your account. Please close your new account in order not to violate Upwork's ToS.

Thank you.

[Zhabin D]

Hi,

My friend has similar problem.

Can You restore his account with this mail: **Edited for Community Guidelines**?

Thank You.

[Goran V]

Hi Zhabin,

I will send you a PM with more details, thank you.

[N A]

Hello,

I ve got the same problem.

Cannot login with my email, says it is "inactive account".

Had to register as tmp account.

Have no priviliges to PM you my original account email.

What can I do?

[Goran V]

Hi N A,

Our team will reach out to you via ticket directly and assist you further with your account. You can access your tickets on this Link, thank you.