I need to delete an old account that is using my phone number so I can create a new account. I do not remember the email used for the old account and therefore do not have access to it.
Upwork does not allow freelancers to create a new account in order to replace an old one.
You may choose between these options:
a) stop using Upwork as a freelancer.
b) work with Customer Support as needed to regain access to your original account.
My job just tried to send the offer through Upwork but it looks like I already have a profile with you. Upwork informed us that there is an inactive account related to my email address. We are not able to proceed with the offer until the account is reinstated. Please fix this be reactivating my account.
I am not able to log in to Upwork through my Google account and whenever I try to sign in with my password I get the message "This account is signing in through Google account".
Since I am not able to sign in, I had to create a new account just to report the problem and be able to recover my account.
Thank you for your help in advance.
Hello there, I deactivated my account a while ago, but now I have the opportunity to start working via Upwork again. Can you please help me reactivate my account? I am using my boyfriend's account to get into contact with you.