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Alex's avatar
Alex S Community Member

Emails is associated with an inactive account

I have different email that I signed up before and closed it.
Now I'd like to restart with the email, it says "Emails is associated with an inactive account"

I created a new account with my old email address, just for ask question here.

 

 

4 REPLIES 4
Bojan's avatar
Bojan S Community Manager

Hi Alex,

 

Could you please click on my name and send me a PM with more information about your request, including the email address you're referring to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork
Muhammad Abaidulla's avatar
Muhammad Abaidulla H Community Member

Hi Bojan,

I have the same problem. can you please help me

 

Best regards

 

Abaid

Bojan's avatar
Bojan S Community Manager

I'd gladly assist you with your request, Muhammad Abaidulla

 

Please send me more information through a PM. I'll check that for you and assist you accordingly.

 

Thank you.

 

~ Bojan
Upwork
Muhammad Abaidulla's avatar
Muhammad Abaidulla H Community Member

Thanks a lot. I have sent you a PM.