Ended contract early, what happens to the balance of money in Escrow?

[082eb9ae]

Hi,

I ended a contract early because it wasn't working out for me. The freelancer and I agreed to pay a minimum value (not the full fixed-price). I have reposted to job again to look for someone to redo the job.

What happens to the balance in Escrow? Can I get a refund or use that money to pay for the next job posting? I assumed Escrow is like an e-wallet.

Can someone help please? Thanks

[aocumen · Accepted solution]

Hi Stephanie, 

Once the contract is closed, and a refund has been processed, the money in escrow will be returned to your billing method. Escrow refunds will be returned to the billing method you used for the deposit. The credit can take up to five business days to appear. You may want to check out this help article to learn more. 

[082eb9ae]

Thanks Avery for your response!