Ending Contract

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Sorry for such a basic question, but I am new to upwork and kind of unclear as to when you can end a contract. I have two clients that I have finished work with but they have not ended the contract. As a freelancer, is it ok for me to end the contract? And, more importantly, do I have to wait until the payment is in my bank account before I do or as long as the funds are in "pending" is it ok to end the contract? Thanks for your help!

[AndreaG]

Hi Sue,

Welcome to Upwork! Typically, freelancers wait for the client to end a contract, make any final payments, and leave feedback. That said, if your clients have become unresponsive it might be a good idea to end the contracts yourself, it's completely up to you! All Upwork users have the ability to end a contract at any time, though it is always best if everyone is aware of what's going on and in agreement about it.

Thanks!

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Thanks. Is it safe to end the contract when the payment is still in “pending” mode?

[AndreaG]

Hi Sue,

Yes! When funds are Pending in your Reports > Overview it means the client has already paid and they are in a 5-day Security Period before they are available for withdrawal. 

Thanks!