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Ending contract

oshcna1111
Active Member
Oshadee N Member Since: Mar 30, 2021
1 of 8

Hello,

I am new to upwork. I completed my first job now. I simply edited the images that client sent me and sent him back the edited images. Deal between us is over. What should I do next? Should i click on "end the contract"?

But when i try to end the contract upwork sends me this message "Are you sure you want to end this contract? You have not logged hours and will not receive payment."

 

Please help me with this

I would be grateful if someone can can help me at your earliest

 

Regards

freshter007
Active Member
Freshman H Member Since: Mar 31, 2021
2 of 8

I am sure that you didn't toogle on the time counter when doing the work.

 

Btw, UpWork allows you to add manual time in case you forget to turn in on.

Just add how many hours you took to finish the project or better to communicate it with your client first.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
3 of 8

Oshadee:
You used Upwork incorrectly.

You are supposed to log your time.

 

Why didn't you use the Upwork desktop time-tracker to track your time while working?

oshcna1111
Active Member
Oshadee N Member Since: Mar 30, 2021
4 of 8

I didn't know about it. it's  my fault.

Anyway, is there anything which i can do now about it or will i have to give up

 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
5 of 8

You don't need to give up. You may log your time manually or ask the client to pay using the client-side Send Bonus tool.

freshter007
Active Member
Freshman H Member Since: Mar 31, 2021
6 of 8

Please read this article to find the solution:

 

https://support.upwork.com/hc/en-us/articles/211064098-Log-Time-with-the-Desktop-App

 

Cheers!

oshcna1111
Active Member
Oshadee N Member Since: Mar 30, 2021
7 of 8

Hello,

I am new to upwork. i competed my first job and successfully submitted.But i have mistakenly not tracked my time. so when i try to end the contract it says i won't get paid

i know i haven't used upwork correctly, But Can I please know that is there anything which is possible to do now

 

I would be grateful if you let me know and help me with this

 

Regards

 

alysegoody
Ace Contributor
Alice G Member Since: Jul 25, 2020
8 of 8

Have you put in the hours as manual? 

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