Jan 16, 2019 03:35:25 PM by Edwina C
Help!! I was creating my profile when I came to the area to enter my address.......It said "start typing your address", I did. The next line says "STREET" but when I put my curser over it there is a red circle with the strike through it. I skipped over, filled out everything else then clicked SAVE AND CONTINUE and am getting the error message that the STREET field is required. In addition, nothing saved excpet for schooling, jobs and my photo.....I lost everything I had typed. Clearing my browser cache did nothing. Can anyone help?
Thanks!!
Jan 16, 2019 05:30:05 PM Edited Jan 16, 2019 08:43:49 PM by Avery O
Hi Edwina,
I checked your account and it looks like the fields are still empty. Please type your address in the "start typing your address" field. When you start typing your address in that box, it will auto-populate with different addresses. Please pick out your address from the options, and the rest of the fields will be auto-populated.
Let me know if you come across any issue.
Jan 16, 2019 06:01:13 PM by Edwina C
Jan 16, 2019 08:44:29 PM by Avery O
Hi Edwina,
Please send your address to me through a private message so that I can try and replicate your issue.
Jan 17, 2019 02:04:54 PM by Edwina C
Feb 19, 2019 07:00:42 AM by Dranreb T
Hi, I'm currently creating my profile but couldn't finish it becuase the "How many hours do you have available for work each week? " and "What is your English proficiency? " drop down list have errors. Any suggestions?
Feb 19, 2019 08:37:22 AM Edited Feb 19, 2019 09:40:01 AM by Bojan S
Hi Dranreb,
Thank you for reaching out to us. I checked this for you and wasn't able to replicate the issue you described. Please, clear your cache and cookies and/or try to use a different browser to log in to your account and check if the issue persists after this.
Please let us know if it does and our team will assist you further.
Thank you!
Feb 20, 2019 06:34:16 AM by Dranreb T
Hi Bojan,
Tried another browser and it worked!
Appreciate it!
Dranreb