Hi Kassian and Maryanne,
Can you please try another browser or clear your cache and cookies? If you still experience issues completing your profile, please let us know so we can investigate further.
I checked this for you and was not able to replicate the issue you are describing.
Please clear your cache and cookies and/or try an alternate browser to see if the issue persist. If it does, please let us know and we'll have one of our agents assist you directly.
I am trying to do my profile and the drop down boxes for English Proficiency or any other drop down box has html code in it so that I cannot select anything to finish doing my profile.
How can this be fixed?
I tried replicating your concern and I was able to view the drop down selection for both sections. Please clear your cache and cookies or try a different browser and see if that works. If you're still unable to see the selections on the drop down, please let us know. Thanks!