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Error during set up of Client Acct

emajani
Active Member
Esther M Member Since: May 4, 2020
1 of 5
Hello,

I have a freelancer account, and I'm trying to set up a client account as well.
When on the page, I get 2 error msgs
1. To set up billing method (which I've already done via bank card, but error still persists)
2. That "Company creation is not allowed" when I enter company name. When I dont enter, it tells me I have to enter sth.

Would really appreciate some guidance.

Esther
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 5

Hi Esther,

 

It looks like your client part of the account was successfully created. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

 


~ Bojan
Untitled
emajani
Active Member
Esther M Member Since: May 4, 2020
3 of 5
Hi,

I did both and it's still persisting.

Esther
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 5

I'm sorry to hear that, Esther. One of our team members will reach out to you directly via a support ticket to assist you with this issue.

 

Thank you!


~ Bojan
Untitled
emajani
Active Member
Esther M Member Since: May 4, 2020
5 of 5
Thank you!