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dbebfc50
Community Member

Error message "This email address uses Google Sign-In" for a login email address that is NOT Gmail.

I am trying to login with a NON-GMAIL email and get this error message: "This email address uses Google Sign-In." It is not a Gmail I am using on my Upwork account to login.  How do I fix this error message without being able to login my account? I have an active job I cannot manage right now because I cannot get into my account. I have used Upwork for many years with a former company. If I were new to Upwork I'd never use this website again.

 

I had to create a new login to post this message and seek a fix.

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi John,

 

Please send me a PM with the details of the account you're referring to so I can check. Thank you. 

~ Joanne
Upwork
dbebfc50
Community Member

**Edited for Community Guidelines**

This is the account I’m referring to.

Hi John,

 

I`m sorry about the inconvenience this had caused you. Our team will reach out to you via ticket and email and will assist you further with your original account. Thank you.

~ Goran
Upwork
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