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Error when trying to login to change email address - all pages loop back to login

Active Member
Carla R Member Since: Oct 17, 2018
1 of 2

From this URL: https://www.upwork.com/signup/please-verify

 

I cannot receieve the verification sent in email because my email address contains a typo. When I click on "Change email", I get this error when I click "Update & Resend": This almost never happens, but something went wrong. Please try again later or contact support for assistance.

 

When I click on the "contact support" link, it throws me back to the verification page and continues to loop thi way.

 

How to I contact a real person?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Carla,

Our team will reach out to you via ticket shortly and assist you further with your account. You can access your tickets on this Link once you have logged in in our help center. Thank you.


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