Error when trying to submit proposal

[helen2u]

Hello ladies and gents! I need some help, when I try to submit a proposal, I get an error saying I need to update my address, which I did, in the invoice section, I don't know where else. Can someone help me out? Thank you!

[BojanS · Accepted solution]

Hi Elena,

I have checked this for you, and there is no Location information in your account. Please go to Settings, Contact info, Location and fill Address information. Please read this help article and check screenshot of fields that need to be filled on your account. If you have more questions please answer here so that we could assist you further. Thank you!

[helen2u]

I found it, thank you, I will let you know if I will need any further help!

[buggjane]

I am having the same problem. My location information is complete. Please help.

[BojanS]

Thank you for reaching out to us, Jane.

One of our team members will reach out to you directly via support ticket to assist you with your concern. 

[johnhng]

I am also having the same issue and my address is filled can someone from support look at my profile and let me know how I can fix the issue? 

Thank you

[JoanneP]

Hi John,

One of our team members will reach out to you directly via support ticket to assist you with your concern. Thanks!