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Escrow Payment Confusion

adoms1
Active Member
Alex D Member Since: Apr 24, 2019
1 of 4

Hey everyone,

Quick question, maybe I'm misreading something or getting confused somewhere.

 

So I requested that the client verify payment and they messaged back when they did. For this fixed rate project, the "My Jobs" page shows the contract amount as being not funded but in the "Milestones and Earnings" page, it shows the amount as in escrow but the amount also as (unverified)

 

Which one do I follow? 

 

-alex

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4

Alexander D wrote:

Hey everyone,

Quick question, maybe I'm misreading something or getting confused somewhere.

 

So I requested that the client verify payment and they messaged back when they did. For this fixed rate project, the "My Jobs" page shows the contract amount as being not funded but in the "Milestones and Earnings" page, it shows the amount as in escrow but the amount also as (unverified)

 


If the client's payment method is not verified yet, the amount can be in escrow but unless and until the client verifies their payment method it can never be released to you.

 

adoms1
Active Member
Alex D Member Since: Apr 24, 2019
3 of 4

I attached a screengrab of my confusion. Does this mean the money is in escrow or that it is not funded? What's the final verdict to submit work?

**Edited for Community Guidelines**

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
4 of 4

Alex D wrote:

I attached a screengrab of my confusion. Does this mean the money is in escrow or that it is not funded? What's the final verdict to submit work?


You submit work when the milestone is funded. You only start work when the milestone is funded. 

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