Jun 23, 2020 11:06:35 AM by Arslan A
Hi,
Quite a while ago, I had a contract with one client and due to ambiguity and other issues we had to stop working on this. There are some amount in escrow still there, which I do not care to get. So I have to just back those to client and end our contract.
I can see refund option, but its only allows me enter amount in invoice which was released from escrow, not the one which is currently in escrow.
can anyone shed some light on this issue?
will escrow refund only work when client close contract and click on escrow refund?
Best Regards,
Arslan Ali
Jun 23, 2020 12:41:30 PM by Bojan S
Hi Arslan,
That is correct, for fixed-price contracts, funds in escrow will be automatically released back to the client if you end the contract.
Thank you!
Jun 23, 2020 01:43:59 PM by Arslan A
Hi Bojan,
So any one have to first close the contract and then escrow can be back. right? And if I will end the contract that escrow supposed to atuomatically back to him, or will I need to click on some option?
Arslan Ali