Jan 6, 2020 08:39:46 PM by Roger S
Jan 6, 2020 11:01:47 PM by Avery O
Hi Roger,
Could you please check your Transactions page (hover your mouse in your Reports tab, and click on the Transactions link from the drop-down menu), and let me know the Reference ID of the $10 charge you are seeing in your account? I checked your transactions and can see that you were credited for the service fees and the milestone that was charged in your first contract.
On 4-January, your billing method was charged $100 for the first milestone of your new contract. Please let me know if you are referring to this charge.