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ninabisbano
Community Member

Every time I log into my account, it goes to the Create Profile page?

Hi there!

 

Every time I log into my account, it automatically goes to the Create Profile page. However, my account already exists, and when I try to verify my phone number to continue it always fails. What's going on here? I would like to delete my account but I can't even log in.

 

Thanks in advance.

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Nina,

 

I'm sorry to hear that you're having trouble logging in to your account. Could you please try to clear your cache and cookies or try a different browser? If the issue persists, please let us know. Thank you.

~ Joanne
Upwork
daizyd
Community Member

Thank goodness I'm not alone. I was crying because I got approval and looked at jobs, made a bid. Now I don't seem to exist. It wants me to create a profle. I can't do all that work again. Did your's get resolved?

 

Thanks,

DD

AveryO
Community Manager
Community Manager

Hi Cynthia, 

 

I have responded to your other thread here


~ Avery
Upwork
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