Face not Recognized

[#1]

I have tried approximately seven different photographs of myself falling in with the requirements yet my face still is Not recognized. I have tried with and without my glasses as well as changing lighting and location. My face, neck, and shoulders have been visible in the pictures.

[#2]

Hi Alexandra,

Please try to resize the image to 300x300dpi and crop it to include only your head and shoulders. More photo tips. Please let us know if you have any other questions.