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» Forums » New to Upwork » Re: Failure Upgrading Membership Plan
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maranan-rhejie
Community Member

Failure Upgrading Membership Plan

I want to upgrade my membership plan, but the site is I think down. Every time I click the button  Upgrade Membership Plan, It's shows nothing. And it's pop-up an empty box. Thank you.

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Rhejie,

 

Please try clearing your cache and cookies or logging in with another browser to upgrade to our Plus plan. If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork

Hi

Screenshot_20220708_224416.jpg

 hi

I also experienced this issue.

Any reason why?

I tried upgrading on pc an mobile.

Thankyou

Rowan

Hi Rowan,

 

We truly appreciate you reaching out and reporting this issue. I have escalated this to the appropriate team for further review and I'll keep this thread updated whenever I receive a response. They will surely look into this and have it resolved as soon as possible. We seek your patience and utmost understanding while sorting this out for you. Thank you!

 

~ Arjay
Upwork
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