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Financial transactions have been limited.

ushulgaiua
Active Member
Julia S Member Since: Apr 10, 2018
1 of 2

Hi!
How can I fix this problem?
"Financial transactions for Julia Shulga (16032753) have been limited. Please check your email for additional information or contact customer support. "
I do not have any emails from upwork.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Julia, 


It looks like you were asked to do a video-chat verification last year, which is why there is a limitation to your account. Please access the email sent to you last year to follow the steps on how you can complete the video-chat verification, and lift the limitation to your account. 


~ Avery
Upwork
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