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Financial transactions have been limited

zemunele
Active Member
Nikola O Member Since: Apr 19, 2018
1 of 7

Hello UpWork Team!   

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction

Financial transactions for Nikola Obradovic (19161191) have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.   In my profile there are absolutely correct personal data. Please check my account and solve the problem, thanks!   

Nikola Obradovic

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 7

Hi Nikola, 


I've asked the team to look into your account so that they can take the necessary actions. If there are other issues on your account, they will reach out to you through an email. I apologise if this has caused you any inconvenience.


~ Avery
Upwork
dirham09
Active Member
Dirham M Member Since: May 23, 2018
3 of 7

Hello Upwork Team.

 

I got this problem too...

Financial transactions for *** Edited for Community Guidelines *** have been limited. Please check your email for additional information or contact customer support.

how to solve this issue ?

cylver1z
Community Guru
Ryan C Member Since: Feb 3, 2017
4 of 7

Hello Dirham,

 

I just checked your account and I can see that you have already connected with one of our representative regarding your Video Verification. Please wait while our team review your account. We'll get in touch with you as soon as we have an update. Thank you.


Untitled
dirham09
Active Member
Dirham M Member Since: May 23, 2018
5 of 7

Hellow Upwork Team,

 

Any Update about my problem with financial transactions ?

Thanks

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
6 of 7

Dirham,

 

Your account has been resumed.

 

Thanks!

~ Valeria
Upwork
dirham09
Active Member
Dirham M Member Since: May 23, 2018
7 of 7

Thank You Upwork Team.