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Fixed Price Gig: Where di the Money go?

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Active Member
Melissa P Member Since: Apr 4, 2020
1 of 2

So I recently finished a fixed price gig and completed the first milestone. Am still working with the client and the payment from the first milestone was in the earnings pending section but suddenly disappeared and has not deposited into my bank account. Did I do somehting wrong?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Melissa,

 

Thanks for reaching out to us. I checked and it seems that the funds for your first milestone are already in the 'Pending' section of your Reports page. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. You can check this help article for more information.

 

Thank you.

~ Aleksandar
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