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Forgot login details for account

Active Member
Need H Member Since: May 16, 2018
1 of 4


I made an account over a year ago but have forgotten my login details, as well as the email address I used to register the account. I simply want to close the account, but obviously cannot enter it to do this.


(This account is clearly not the account in question)


Any help would be greatly appreciated.

Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi there,

Our team will reach out to you on this account so that you can provide us with more details and we will assist you further on your ticket, thank you!

~ Goran
Active Member
Need H Member Since: May 16, 2018
3 of 4

Thank you for the quick reply,


When can I expect this?

Community Guru
Nina K Member Since: Nov 29, 2017
4 of 4

Hi Need,

I can confirm that the team already reached out to you and you should be able to access the support ticket via your registered email address. Please try checking any email addresses you have if you're not able to remember exactly which one of them you used to register your account.