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Forgotten password, security question and its answer

Active Member
Cedrick M Member Since: Sep 20, 2020
1 of 2

Hi, I can't sign in my first/main account. I've tried resetting methods suggested on the upwork community but I forgot both my password, security question, and its answer. I was forced to create a second account (what I am using right now) just to reach the community. Please help me to recover it or it is possible to merge this account and the old one. The only thing I know that I can do is to open my gmail and provide my personal details linked to my upwork account. Please I need your help.

Luiggi R Moderator Member Since: Jul 3, 2020
2 of 2

Hi Cedrick,


You can use the form in this help article to help you recover access to your account. As a reminder, having multiple accounts is a serious violation of the Upwork TOS. I suggest that you proceed to close the account you are currently posting with, as soon as you've regained access to your main one. 


Thank you.

~ Luiggi