I'm trying to set up to pay a freelancer but I've tried 3 different credit card formats and all of them are giving the same error:
Format of "Card Number" is invalid
Here are the 3 formats
xxxx xxxx xxxx xxxx
Is this a bug?
You should be able to add your credit card number in the first format (without spaces or dashes):
Do you see the error after you complete all the information and click Add Card? Please, note that prepaid cards can't be added as a payment method.
I'm sorry to hear about the issue while adding billing method. Could you please contact your bank to check if international transactions are enabled on your card. You can also try using a different card to check if problem persists.
Perhaps. One way to test would be using a different browser. If that's inconvenient, empty cache, delete cookies, restart your browser, and try again. Good luck.
Learn more about our awesome Community member Lisa!Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More
Beginning Your Freelancing Journey on UpworkLearn More