Format to be used for Date of Brith

[aee89faa]

What format should I use to enter my date of birth when entering my Bank details. I have tried all possible methods but no success. Anyone who may help?

[AveryO]

Hi Vicky, 

Please try this format yyyy-mm-dd, and let me know if the issue persists. 

[e811ec9d]

im using that format and keep getting an error.

[NikolaS]

Hi Camila,

Could you please clear your cache and cookies or log in with another browser and try this format yyyy-mm-dd? Let us know if you need further assistance.

[e811ec9d]

Hi Nikola,

I keep getting the same error.

[BojanS]

Hi Camila,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for your patience.