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612bba85
Community Member

Fraudulent credit card charges

I did not have an account on Upwork until after I discovered two fraudulent charges agains my credit card earlier today:

 

Upwork -451361311REF

Upwork -451341179REF

 

Each of these charges was over CAD $1000.  I assume that whoever made those charges obtained my credit card information from a breached vendor's database, and is using Upwork to set up to set up two accounts in order to steal money directly.  I'm contacting the credit card issuer to cancel the card number, but I also want to report this to Upwork and hopefully stop the thief from continuing this activity.  So far, this is the only method I've found for reporting this fraudulent activity.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Our apologies for the delayed response, Michael.

 

I have escalated your report to our executive escalations team. They will reach out to you with more information as soon as possible.

 

Thanks so much for your patience! 

~ Bojan
Upwork
47ca350f
Community Member

I received a credit card charge and I am not an Upwork client.  It was posted on **Edited for Community Guidelines**

PLEASE REMOVE this fraudalent charge immediately.

 

**Edited for Community Guidelines**

Hi Don,

 

Thank you for reaching out to us. We will look into this further and will get back to you once we have more information. 

 

~ Nikola
Upwork
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