Freelancer new to Upwork. Client new to upwork. Client accidentally cancelled project with escrow

[075f877a]

Client was looking to pay for job well done, but she accidentally cancelled project instead of paying the escrow amount of $2200

Amount is still in escrow but I'm being asked to "return funds" or to file "a dispute".

IF i return funds, the escrow won't come back to her for 5 business days (as I understand)

So I suppose I should file a dispute. But filing a dispute might also take 5 business days (as I understand)

So we're looking for help. (Client **Edited for Community Guidelines**)

[ArjayM]

Hi Geoff,

If the client accidentally closed the contract without releasing the money in escrow, we’ll email the freelancer/agency and request an escrow refund on their behalf. Please note that we will automatically send a refund request to the freelancer/agency. You and your client may want to check this help article for more information on how to Get an Escrow Refund.