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Freelancing 101 on Upwork


Freelancing is hard work, not a quick fix to an urgent situation or getting extra money with no effort… you need to do your homework before applying to jobs. No one will do it for you.


  • By signing up, freelancers agree to comply to certain rules. (Terms of Service or ToS)
  • You need to be at least 18 years old
  • Learn about those rules.
  • Being « New to Upwork » does not exempt freelancers from complying to these rules as all the information is available to them. (not knowing is not an excuse, it is an explaination)


  1. After creating your new account : DO YOUR HOMEWORK 
    • Start learning how the platform works (BROWSE the website thoroughly and read other articles, posts, etc…
    • Use SEARCH features to see what was already written on the subjects. Browse on your profile, browse on Upwork's website, browse on the community forum)
      • Terms of service
      • Profile details (name matching ID and bank)
      • Account settings
      • Payment methods
      • Payment schedule
      • Fees
      • JSS
      • Hourly vs Fixed-price contract
      • Protections
      • How to stay safe
      • Notifications
      • Refunds
      • Support
      • Applying for jobs
      • Type of unsafe jobs (scams)
      • Etc…
    • Take some Academy classes


  1. If you don’t want to encounter any problems with your account (hold, suspension, life ban), the following is a good head-start :


  • Do not communicate outside of Upwork by email/text/Whatsapp/Telegram/Skype or other third-party means
  • Apply to jobs only through Upwork
  • Only work if you are officially hired on Upwork
  • Do not accept payment outside of Upwork (PayPal, etc…)
  • Do not send any money to clients
  • Do not provide/offer free samples of work
  • Do not create duplicate account


Keep in mind most scams can be avoided by not communicating outside of Upwork, either from job post or invitation to interview.


You will notice that there are no links. By finding them, you will learn how to search by yourself and rely less on others. This will go a long way as freelancing means relying on yourself.



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Community Member

What happens if someone does text you outside of upwork? Can you report it? 

Community Member

Great post! Now if only these busy new freelancers would follow your excellent advice.

The only thing you should change: 'Take some Upwork courses." 

That should read: Take all the Upwork courses.

Well done, Sophie!

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